Shipping policy
# SHIPPING POLICY
At UOVIKO, we are committed to delivering your order as quickly, safely, and smoothly as possible.
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## Order Processing Time
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can follow your shipment at any time.
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## Free Worldwide Shipping
We proudly offer free shipping on all orders.
No hidden shipping fees. No extra customs charges.
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## Estimated Delivery Times
Estimated delivery times vary depending on your country:
| Country | Estimated Delivery Time |
| -------------------- | ----------------------- |
| United States | 8 Days |
| United Kingdom | 9 Days |
| United Arab Emirates | 8 Days |
| Australia | 10 Days |
| Austria | 9 Days |
| Belgium | 7 Days |
| Canada | 9 Days |
| Czech Republic | 6 Days |
| Denmark | 16 Days |
| France | 10 Days |
| Germany | 9 Days |
| Ireland | 11 Days |
| Israel | 14 Days |
| Italy | 11 Days |
| Mexico | 17 Days |
| Netherlands | 8 Days |
| New Zealand | 8 Days |
| Norway | 16 Days |
| Poland | 10 Days |
| Portugal | 15 Days |
| Saudi Arabia | 21 Days |
| Singapore | 6 Days |
| Spain | 9 Days |
| Sweden | 11 Days |
| Switzerland | 8 Days |
Please note that these delivery times are estimated.
While delays are extremely rare, shipping may occasionally take slightly longer due to customs inspections, weather conditions, holidays, or carrier-related issues outside our control.
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## Taxes & Customs
Customers are not required to pay additional customs fees or import taxes upon delivery.
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## Incorrect Shipping Address
Customers are responsible for entering the correct shipping information at checkout.
If you notice an error in your address, please contact us within 48 hours of placing your order at:
[support@uoviko.com](mailto:support@uoviko.com)
We will do our best to update the shipping information before the order is dispatched.
However, in some cases the shipment may already have been processed or shipped and address changes may no longer be possible.
If the package cannot be recovered due to an incorrect address provided by the customer, we may offer a partial refund of up to 60% of the original order value.
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## Delivered But Not Received
If the tracking status shows “Delivered” but you have not received your package, please contact us immediately at:
[support@uoviko.com](mailto:support@uoviko.com)
Our support team will investigate the issue and work with the shipping carrier to help resolve the situation.
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## Need Help?
If you have any questions regarding your shipment or order status, feel free to contact us anytime at:
[support@uoviko.com](mailto:support@uoviko.com)
UOVIKO
Move Naturally
